- If you are within warranty and experience trouble with the product, please contact the manufacturer as soon as possible to initiate the RMA process.
- Create a service ticket or call the support phone number via the links below and a service technician will contact you to assist.
- Annex Pro is here to offer guidance if you need help with your new product; please contact us if you need assistance.
Defective Products & Warranty Claims
For any warranty-related issues that occur after the first 14 days, please contact the manufacturer directly. If you’re having issues with the procedure, we will do what we can to help you. Please contact us or call 800-682-6639 to discuss warranty policies or for assistance with the procedure.
Manufacturer Support Resources
Blackmagic Design Support