FREE SHIPPING ON ORDERS OVER $250*

CURBSIDE PICKUP AVAILABLE  (VANCOUVER ONLY)

SELF-SERVE – ORDER 24/7 ONLINE – OR GET A SCHOOL OR STUDIO QUOTE

FEATURED PRODUCTS

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Shipping Options

Annex Pro offers free shipping for orders over $250.
*Some oversized items may have additional shipping costs which will be automatically added to your order at checkout.

Most orders will ship via Fedex Ground, UPS, or Purolator. You will receive your tracking number and carrier info by email when your order ships.

Nibs and some accessories will ship via Canada Post and will not include a tracking number. You will receive an email notification when your order has shipped.

Curbside pickup is available at our Vancouver office only. You will receive an email notification when your order is ready, and you may be asked to present your photo ID and credit card at pickup.

Lead Time

Products in stock will be shipped within 24-48 hours; you will receive an email notification when your order is placed, and again when it has shipped including tracking info if applicable.

If an item is shipping from another warehouse, you will receive an email with an estimated shipping date. If that timeline does not meet your expectations, you will have the option to cancel your order at that time.

Software licenses are delivered via email within 2 business days, between Monday-Friday 9-5pm PST.

For orders that have already shipped or been received, please review our Return Policy.

Annex Pro offers the following secure payment methods:

  • Secure credit or debit card. Payment subject to additional verification by your card issuer as well as Annex Pro.
  • Financing for easy monthly payments through Paybright. Learn more at https://paybright.com/faq/ or contact us for more details.

Order cancellation

You may request a change or cancellation to your order provided it has not already been processed and shipped. Because we make an effort to process your order as quickly as possible, a change may not always be possible. Please contact us to request changes. Cancellations may be subject to processing fees.

Volume Discounts

Annex Pro can offer volume discounts on multiple units to qualified customers. Please contact us if you'd like to purchase multiple units.

Educational Discounts

We are happy to offer education discounts to schools, students and teachers.

If you are a student: Click Here

If you are an instructor or purchasing on behalf of an educational institute, please contact us to learn more.

Read our return policy here.

For Online Orders

Within the first 14 days of purchase
Should your unit have any material defect within the first 14 days of purchase, we will be happy to exchange the product for you for another unit of the same model. Please follow the instructions for exchange in our Return and Exchange Policy.

After the first 14 days of purchase
For any warranty-related issues that occur after the first 14 days, please contact the manufacturer directly. If you’re having issues with the procedure, we will do what we can to help you. Please contact us here or call 800-682-6639 to discuss warranty policies or for assistance with the procedure.

Read our return policy here.

If you have any questions regarding whether the product you are buying falls within the non-returnable category, don’t hesitate to contact us.

If you can’t find what you’re looking for, contact us.

Out of stock. Join Waitlist. This product is backordered with no ETA right now. Please join our waitlist and we'll inform you when the product arrives in stock. Leave your email below.