Technical Solutions

We have your back. Let us take the pain out of managing complex technical issues so you can stay focused on project deadlines. 

Our team of industry specialists will be there if something goes wrong before, during and after every purchase. 

Unsure where to start? We know that not every business is the same, which is why we’ll recommend the right solution that’s customized to meet your needs. Contact us to see how we can help. 

CONTACT US

Pre-Sales Consultation

  • Our free pre-sales consultation helps us discover how we can help you
  • Our team of specialists come from content creation backgrounds offering you real-life industry knowledge and solution recommendations

Studio Setup

  • We cater to both on-site or remote deployment of software and hardware solutions
  • We have over 37 years experience outfitting post-production, broadcasting, music recording and vfx and animation studios with everything from monitors to audio booths

Training

  • Book private sessions with specialists designed to help your artists get the most from your software and hardware
  • Knowledge transfer/transition training is included during deployment of full software and hardware solutions
  • Contact us for a list of accredited in-person and online training including Avid Certified Solutions Representative (ACSR)

Technical Support

  • Our technical support team is there for you before, during & after your purchase
  • Receive quick responses & resolutions from our strategic partnerships with Autodesk, Avid, Wacom, EIZO, Lenovo & more
  • Looking for a custom solution? We offer both free & paid solution design options 

Industry Resources & Success Stories

Find out about the latest industry anouncements and trends, and how Annex Pro’s technical specialists and partnerships help our customers achieve their goals.

How To Find Cost Savings With The Cloud

It’s never a good time to go over budget. Like all industries, the media and entertainment sector is tasked with stretching every dollar they have, and that’s never been more true than it is now.

Securing Your Media and Entertainment Content

As a former Head of IT for one of the world’s leading animation and VFX studios, I've witnessed, firsthand, the challenges and opportunities that the media and entertainment (M&E) industry faces when it comes to cybersecurity.

What Media and Entertainment Can’t Get from LTO Tape

Despite years of industry pundits hailing the format as dead, LTO tape lives on. To this day it remains a reliable backup and archive format for its low cost and longevity.

Media-Centric Storage vs. IT Storage: Which Is Right for Your Business?

It isn't just big movie studios and post-production houses that work with video. As the barrier to entry for video marketing continues to shrink, video has become a pillar of many companies' marketing strategies.

Is your creative content secure from next-generation threats?

Alex Timbs interviews James Bourne to discuss how cybersecurity challenges are evolving in the media and entertainment (M&E) space.

5 Tips to Boost Productivity and Streamline Workflows of Your Creative Studio

One question we hear a lot at Annex Pro is “which collaboration tools are best for creative studios, and in particular, media production?”
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Vancouver – we recognize that we are on the traditional, ancestral and unceded territory of the Coast Salish peoples Sḵwx̱wú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) and xʷməθkʷəy̓əm (Musqueam) Nations. We thank these Nations for having cared for these lands and waters since time immemorial. We are dedicated to show our appreciation to the Indigenous people’s stewardship and thank them for sharing these lands with us.

Toronto – we recognize that we are on the traditional, ancestral and unceded territory of the Mississaugas of the Credit First Nation, Anishinaabe, Haudenosaunee and the Huron-Wendat Nations. We thank these Nations for having cared for these lands and waters since time immemorial. We are dedicated to show our appreciation to the Indigenous people’s stewardship and thank them for sharing these lands with us.

Montréal – nous reconnaissons que nous sommes sur le territoire traditionnel, ancestral et non cédé des Nations Kanien’kehá:ka (Mohawk) et Anishinabeg (Algonquin). Nous remercions ces Nations d’avoir pris soin de ces terres et de ces eaux depuis des temps immémoriaux. Nous sommes déterminés à montrer notre appréciation à l’intendance des peuples autochtones et à les remercier de partager ces terres avec nous.

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