Technical Solutions

We have your back. Let us take the pain out of managing complex technical issues so you can stay focused on project deadlines. 

Our team of industry specialists will be there if something goes wrong before, during and after every purchase. 

Unsure where to start? We know that not every business is the same, which is why we’ll recommend the right solution that’s customized to meet your needs. Contact us to see how we can help. 

Pre-Sales Consultation

  • Our free pre-sales consultation helps us discover how we can help you
  • Our team of specialists come from content creation backgrounds offering you real-life industry knowledge and solution recommendations

Studio Setup

  • We cater to both on-site or remote deployment of software and hardware solutions
  • We have over 37 years experience outfitting post-production, broadcasting, music recording and vfx and animation studios with everything from monitors to audio booths


  • Book private sessions with specialists designed to help your artists get the most from your software and hardware
  • Knowledge transfer/transition training is included during deployment of full software and hardware solutions
  • Contact us for a list of accredited in-person and online training including Avid Certified Solutions Representative (ACSR)

Technical Support

  • Our technical support team is there for you before, during & after your purchase
  • Receive quick responses & resolutions from our strategic partnerships with Autodesk, Avid, Wacom, EIZO, Lenovo & more
  • Looking for a custom solution? We offer both free & paid solution design options 

Industry Resources & Success Stories

Find out about the latest industry anouncements and trends, and how Annex Pro’s technical specialists and partnerships help our customers achieve their goals.